State Farm® Insurance Agent Diane Ronnebaum
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jose Gonzalez
February 28, 2025
"Sad to say this was not a good experience, I truly was hoping the agency was looking after my best interest but no. I understand a business have to make a profit nevertheless not confirming the proper information and overcharging is not a good policy to keep customers. Truly a black eye for this agency and State Farm for allowing such practices."
"Jose, I truly apologize for any inconvenience and for your experience with my office. Your feedback is important to us. My name is Diane Ronnebaum the agent and I can assure you we pride ourselves in the service of our customers. If you feel your questions are not being answered, you can always ask for me. My agency team members always strive to provide the customer care that you deserve. Please feel free contact me so we can discuss what went wrong and find a resolution. We're dedicated to improving our insurance service. Thank you, Diane Ronnebaum "
Matthew R
February 10, 2025
"Diane and Rachel were able to provide me with quotes and help me add my family members to my account faster than I could've expected. All done within a day. They were incredibly responsive and got back to me quickly which I appreciated because of my odd work schedule. The prices were great and the coverage a great value. Thanks again for all the help!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joseph Sanford
February 5, 2025
"Rachel was most helpful. She answered all my questions and took care of my renewal quickly."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and for your kind words in recognizing Rachel, she is amazing! If you need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marianita Lopez
January 31, 2025
"Muy eficientes y amables, Rachel me atendió en español y muy amablemente si pudiera dar más estrellas lo haría."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Retta Diaz
January 28, 2025
"Friendly staff! Fast , efficient service!! Easy to reach someone for a quote! I recommend!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gustavo Avelar
November 21, 2024
"Great customer service."
Ken Cheng
November 20, 2024
"Great service with prompt response and always provide additional options helping me to save insurance premium"
jenny valdes
November 7, 2024
"Very good service"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
MARIBEL GARCIA
October 16, 2024
"I have been with State Farm forever, and the their service, attentiveness to my family needs have always been the best, fast and reliable. I always get all my questions answered with the utmost respect and great Customer Service ."
"Thank you so much for the amazing feedback, Maribel! It is always great to hear that our personal touch sets us apart! We truly appreciate your kind words! We are honored to have earned your family’s trust over the years and we look forward to doing so for many years to come! Thank you, Diane Ronn"
Efrain Palacios
October 2, 2024
"Amazing staff and great customer service. All of our concerns were addressed. Thank you"
"Hello Efrain, Thank you so much for the wonderful review and for your kind words, it truly means so much to us! Thank you, Diane Ronnebaum"
MY Ultrasound
September 25, 2024
"Great service provider and excellent customer service...A plus"
"Donald, thank you for the wonderful review! It is always our pleasure to be able to assist you and your kind words truly make our day! Thank you, Diane Ronnebaum "
Juanita Pinion
September 24, 2024
"I wish to thank you for the kindness that your customer service worker Kenny helped me with today. I am a senior citizen and not that great at my technical bills. He helped me with the entire bill and I was very happy with the results"
"Hello Juanita. Thank you so much for the wonderful review and for the very kind words in recognizing Kenney in providing you with the customer care that you deserve! We are so blessed to have him in our team! Thank you, Diane Ronnebaum "
Ismael Sanchez
September 18, 2024
"Great service"
"Hi Ismael, thank you for the wonderful google review and for your kind words! "
Tom Bruder
August 29, 2024
"Complete fast service. Answered my questions instantly and solved my issue rapidly. Great staff"
"Tom, thank you so much for the wonderful google review!! We greatly appreciate your kind words!!!"
Ricardo Castillo
August 29, 2024
"Very helpful to know about my insurance, she helped me out with my insurance."
"Hi Recardo, thank you for the wonderful google review and for your feedback! "
Michelle Turpin
August 14, 2024
"I had questions regarding my policy and Rachael was able to answer my questions and even save me some money, very polite and professional Thank you Rachael and Statefarm"
"Thank you so much for the amazing feedback, Michell! It is always great to her that our personal touch sets us apart. Providing that extra touch is so important to our office, and we thank you for placing your trust in us!! Thank you, Diane Ronnebaum"
Carlos Sanchez
July 24, 2024
"Very helpful and polite"
"Hi Carlos, thank you so much for the amazing 5 stars review and your feedback! We truly appreciate it!! Thank you, Diane Ronnebaum"
Zachary Zabayle
July 24, 2024
"Diane and her team, especially a young man named Kenneth, have Given me impeccable customer service. There is a sincerity and kindness in his communication that puts me at ease. He is someone to keep and someone to promote. I wish him the best. And I also Wish Diane and Everyone on her team The Absolute best."
"Hello Zachary, thank so much for taking the time to share your experience with our agency and for the kind words specifically for recognizing Kenney and my team for their efforts to provide you with a friendly, professional and thorough customer care! We truly appreciate you and your business!! Thank you, Diane Ronnebaum"
Veronica Rodriquez
July 3, 2024
"Spoke to Rachel she was awesome very helpful."
"Thank you so much Veronica for giving us 5 stars review! And for your kind words in recognizing Rachel's efforts to provide you with the customer care that you deserve! We truly appreciate your business! Thank you, Diane Ronnebaum"
Mark Mejia
June 2, 2024
"Great service, answered my every question with a positive attitude. Highly recommend!!! Got me insurance real quick! Thank for you for everything"
"A big shoutout to Mark for brightening up our day with this kind Google review! And for taking the time to share your positive experience, it means the world to us!! Thank you, Diane Ronnebaum!"
Jeanneathe Castellanos
May 16, 2024
"This office has a great customer service."
"Hi Jeanneathe, thank you for your kind words and for the 5 stars review!!"
Wardo Gomez
May 6, 2024
"Great service and helpful agents 👍🏼"
"Thank you Wardo, for your kind words and review! We truly appreciate it!!"
Caitlin Rolle
April 13, 2024
"Rachel was extremely helpful! I was calling to have some details on my policy document changed, and she helped me in a matter of seconds! She also emailed the document to me very quickly. I always have great experiences with the State Farm customer service!"
"Hi Caitlin, we are so thrilled to have such positivity regarding our office and for your kind words recognizing Rachel's efforts to provide you with the customer care that you deserve! Thank you, Diane Ronnebaum"
Beanz Baxter
March 25, 2024
"Did not know i had reviewed and put 1 star. Ive never been here was a total mistake."
"Hello Beanz, thank you for the star review!! Thank you for brightening up our day with the 5 Stars review, it means the world to us!! Diane Ronnebaum"
Clarissa Marshall
March 15, 2024
"Always polite when I talk to them."
"Thank you Clarissa, for your wonderful Google review and for thanking the time to share your positive experience, it means the world to us!"