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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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beysa __

March 12, 2026

5  out of  5
rating by beysa __
"very friendly and very helpful!"
We responded:
"Thank you for the amazing review, beysa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sheri Weisbender

March 10, 2026

5  out of  5
rating by Sheri Weisbender
"Excellent, prompt service!"
We responded:
"Sheri, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Diane Ronnebaum’s Team!"
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Krystal M

March 9, 2026

5  out of  5
rating by Krystal M
"Awesome experience the agent was professional and understanding."
We responded:
"Krystal, thank you so much for the 5 stars review and for your kind words! We truly appreciate it!"
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Linda Guadiana

March 3, 2026

5  out of  5
rating by Linda Guadiana
"I want to give Rachel Marquez, A five-star review. She goes over and beyond. Any time I ask a question or email her she responds so rapidly that she is the reason I find myself sticking with State Farm. Yes, pricing has gone up but that's everywhere. When I think of shopping around, I remember how kind and her quick response are. Thank you, Diane, for having Rachel over our account."
We responded:
"Linda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Diane Ronnebaum’s Team—we are always here to help!"
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Rigo Estrada

February 10, 2026

5  out of  5
rating by Rigo Estrada
"Mrs.ronnebaum is very professional and courteous"
We responded:
"We are grateful for your 5-star review, Rigo! Thanks for taking a moment to share your positive rating of State Farm Agent Diane Ronnebaum’s Team here in Chino . "
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Julio cesar Quant Baldelomar

November 19, 2025

5  out of  5
rating by Julio cesar Quant Baldelomar
"Excelente servicio"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rosario Mejia

November 19, 2025

5  out of  5
rating by Rosario Mejia
"Very professional and nice. Help me right away."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Thank you for your kind words, Rachel is amazing and we are happy to have her part of our team! "
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Chris Wassink

November 14, 2025

5  out of  5
rating by Chris Wassink
"Very helpful and pleasant team!"
We responded:
"Thank you for your 5-star review and for your Kinds words! My State Farm team and I are happy to be your good neighbor!"
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Laura Mejia

November 12, 2025

5  out of  5
rating by Laura Mejia
"Thank you Rachel for your assistance, not only yesterday you called me back right away when I didn’t leave a message but today you were very helpful I really appreciate it."
We responded:
"Laura, thank you for the wonderful 5 stars review!!"
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Michael Rosales (Mike)

November 12, 2025

5  out of  5
rating by Michael Rosales (Mike)
"Got a good reasonable quote over the phone, Diane was very courteous and informative, and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Celina Reyes

September 22, 2025

5  out of  5
rating by Celina Reyes
"Excelente servicio,,personal,muy amable."
We responded:
"Hi Celina, thank you so much for your Google review! We truly appreciate it!!"
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MOTOHIRO SHIMIZU

September 15, 2025

5  out of  5
rating by MOTOHIRO SHIMIZU
"I have been using State Farm for a long tome. They are so friendly and have a good price. I can depends on them. Thank you very much."
We responded:
"We truly appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Checkers

August 5, 2025

5  out of  5
rating by John Checkers
"I first got my insurance with Diane about 22 years ago. She did my auto and life insurance. Working with her has always been a pleasure. She is very knowledgeable and professional. Make sure to ask for Diane for all your insurance needs"
We responded:
"John, thank you for taking the time to share your positive experience with our agency and for recommending our services to others! We are honored to have earned your trust over the years, and we look forward to doing so for many more years to come! Thank you, Diane Ronnebaum"
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WANG YING

July 17, 2025

5  out of  5
rating by WANG YING
"Their team is amazing! They always reply quickly and patiently, and they help me solve problems right away. If I could, I’d give them more stars! Really glad I chose them — highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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MARIBEL GARCIA

June 25, 2025

5  out of  5
rating by MARIBEL GARCIA
"I have been with State Farm forever, and the their service, attentiveness to my family needs have always been the best, fast and reliable. I always get all my questions answered with the utmost respect and great Customer Service ."
We responded:
"Thank you so much for the amazing feedback, Maribel! It is always great to hear that our personal touch sets us apart! We truly appreciate your kind words! We are honored to have earned your family’s trust over the years and we look forward to doing so for many years to come! Thank you, Diane Ronn"
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Michelle Galvez

June 23, 2025

5  out of  5
rating by Michelle Galvez
"Prompt, efficient n courteous at all times. Much appreciated"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David ortega

June 16, 2025

5  out of  5
rating by David ortega
"Rachel provided exceptional service as my State Farm agent, resolving a policy issue to my complete satisfaction. Recommend😃👍"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rodrigo Avila

May 7, 2025

5  out of  5
rating by Rodrigo Avila
"Diane’s office (Rachel) is always of help and quick to respond. Recently I got married and we updated our insurance and bought a car. We were able to get a great deal and a huge discount that we were happily surprised by."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angelina Sanchez

May 6, 2025

5  out of  5
rating by Angelina Sanchez
"Very friendly and very nice on the phone 📱 they take care of you."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Michelle Turpin

May 1, 2025

5  out of  5
rating by Michelle Turpin
"Thank you State farm , Amy especially for answering all my questions and giving her feedback, I've been with State farm for many many years and rarely need to call, but when I do, the call always ends positively and helpful."
We responded:
"Thank you so much for the amazing feedback, Michell! It is always great to her that our personal touch sets us apart. Providing that extra touch is so important to our office, and we thank you for placing your trust in us!! Thank you, Diane Ronnebaum"
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Daniel Pineda

April 29, 2025

5  out of  5
rating by Daniel Pineda
"Amie was super helpful and gave me great answers to all my questions about my State Farm policies. She was clear, knowledgeable, and made everything easy to understand. I really appreciated her support and professionalism. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. And for your kind words recognizing Amie's efforts to provide you with friendly and professional customer care! We strive to go the extra mile to assist you with any of your insurance needs and look forward to doing so for many years to come! Thank you, Diane Ronnebaum"
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Dianne Dauglash

April 25, 2025

5  out of  5
rating by Dianne Dauglash
"Thank you for your excellent assistance with my car insurance—your clear explanations and prompt support made the process smooth and stress-free. -Jersey-"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roscoe Snyder

April 24, 2025

5  out of  5
rating by Roscoe Snyder
"They are very professional and knowledgeable. They answer questions immediately whenever I call without any holds. I've been insured with them for about 2 years and I''m very satisfied."
We responded:
"Thank you - Roscoe, for your kind review! We truly appreciate you taking the time to share your positive experience with our agency! it is a huge compliment to us all! We are honored to have earned your trust and look forward to assisting you for many years to come! Thank you, Diane Ronnebaum"
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Whitney Manning

March 26, 2025

5  out of  5
rating by Whitney Manning
"My family and I have been insured with State Farm for many many years, Diane has always been such a pleasure as well as her staff to work with. Extremely prompt and quick as well as effective responses and help with anything I’ve needed! We have grown our insurance from not just car insurance but homeowners insurance and rental insurance and anything you could imagine! I highly recommend Diane and her staff. You will not be disappointed."
We responded:
"Thank you for the wonderful review, Whitney! And for taking the time to share your positive experience with our agency and our amazing team! We truly appreciate your kind words! We are honored to have earned your family's trust, over the years and we look forward to doing so for many years to come! Thank you, Diane Ronnebaum   "
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Andrew Martinez

March 20, 2025

5  out of  5
rating by Andrew Martinez
"They are always nice and respectful when talking to you I have never had a problem with them. When ever I have questions they are quick to respond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"