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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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jenny valdes

November 7, 2024

5  out of  5
rating by jenny valdes
"Very good service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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MARIBEL GARCIA

October 16, 2024

5  out of  5
rating by MARIBEL GARCIA
"I have been with State Farm forever, and the their service, attentiveness to my family needs have always been the best, fast and reliable. I always get all my questions answered with the utmost respect and great Customer Service ."
We responded:
"Thank you so much for the amazing feedback, Maribel! It is always great to hear that our personal touch sets us apart! We truly appreciate your kind words! We are honored to have earned your family’s trust over the years and we look forward to doing so for many years to come! Thank you, Diane Ronn"
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Efrain Palacios

October 2, 2024

5  out of  5
rating by Efrain Palacios
"Amazing staff and great customer service. All of our concerns were addressed. Thank you"
We responded:
"Hello Efrain, Thank you so much for the wonderful review and for your kind words, it truly means so much to us! Thank you, Diane Ronnebaum"
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MY Ultrasound

September 25, 2024

5  out of  5
rating by MY Ultrasound
"Great service provider and excellent customer service...A plus"
We responded:
"Donald, thank you for the wonderful review! It is always our pleasure to be able to assist you and your kind words truly make our day! Thank you, Diane Ronnebaum "
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Juanita Pinion

September 24, 2024

5  out of  5
rating by Juanita Pinion
"I wish to thank you for the kindness that your customer service worker Kenny helped me with today. I am a senior citizen and not that great at my technical bills. He helped me with the entire bill and I was very happy with the results"
We responded:
"Hello Juanita. Thank you so much for the wonderful review and for the very kind words in recognizing Kenney in providing you with the customer care that you deserve! We are so blessed to have him in our team! Thank you, Diane Ronnebaum "
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Ismael Sanchez

September 18, 2024

5  out of  5
rating by Ismael Sanchez
"Great service"
We responded:
"Hi Ismael, thank you for the wonderful google review and for your kind words! "
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Tom Bruder

August 29, 2024

5  out of  5
rating by Tom Bruder
"Complete fast service. Answered my questions instantly and solved my issue rapidly. Great staff"
We responded:
"Tom, thank you so much for the wonderful google review!! We greatly appreciate your kind words!!!"
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Ricardo Castillo

August 29, 2024

5  out of  5
rating by Ricardo Castillo
"Very helpful to know about my insurance, she helped me out with my insurance."
We responded:
"Hi Recardo, thank you for the wonderful google review and for your feedback! "
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Michelle Turpin

August 14, 2024

5  out of  5
rating by Michelle Turpin
"I had questions regarding my policy and Rachael was able to answer my questions and even save me some money, very polite and professional Thank you Rachael and Statefarm"
We responded:
"Thank you so much for the amazing feedback, Michell! It is always great to her that our personal touch sets us apart. Providing that extra touch is so important to our office, and we thank you for placing your trust in us!! Thank you, Diane Ronnebaum"
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Carlos Sanchez

July 24, 2024

5  out of  5
rating by Carlos Sanchez
"Very helpful and polite"
We responded:
"Hi Carlos, thank you so much for the amazing 5 stars review and your feedback! We truly appreciate it!! Thank you, Diane Ronnebaum"
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Zachary Zabayle

July 24, 2024

5  out of  5
rating by Zachary Zabayle
"Diane and her team, especially a young man named Kenneth, have Given me impeccable customer service. There is a sincerity and kindness in his communication that puts me at ease. He is someone to keep and someone to promote. I wish him the best. And I also Wish Diane and Everyone on her team The Absolute best."
We responded:
"Hello Zachary, thank so much for taking the time to share your experience with our agency and for the kind words specifically for recognizing Kenney and my team for their efforts to provide you with a friendly, professional and thorough customer care! We truly appreciate you and your business!! Thank you, Diane Ronnebaum"
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Veronica Rodriquez

July 3, 2024

5  out of  5
rating by Veronica Rodriquez
"Spoke to Rachel she was awesome very helpful."
We responded:
"Thank you so much Veronica for giving us 5 stars review! And for your kind words in recognizing Rachel's efforts to provide you with the customer care that you deserve! We truly appreciate your business! Thank you, Diane Ronnebaum"
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Mark Mejia

June 2, 2024

5  out of  5
rating by Mark Mejia
"Great service, answered my every question with a positive attitude. Highly recommend!!! Got me insurance real quick! Thank for you for everything"
We responded:
"A big shoutout to Mark for brightening up our day with this kind Google review! And for taking the time to share your positive experience, it means the world to us!! Thank you, Diane Ronnebaum!"
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Jeanneathe Castellanos

May 16, 2024

5  out of  5
rating by Jeanneathe Castellanos
"This office has a great customer service."
We responded:
"Hi Jeanneathe, thank you for your kind words and for the 5 stars review!!"
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Wardo Gomez

May 6, 2024

5  out of  5
rating by Wardo Gomez
"Great service and helpful agents 👍🏼"
We responded:
"Thank you Wardo, for your kind words and review! We truly appreciate it!!"
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Caitlin Rolle

April 13, 2024

5  out of  5
rating by Caitlin Rolle
"Rachel was extremely helpful! I was calling to have some details on my policy document changed, and she helped me in a matter of seconds! She also emailed the document to me very quickly. I always have great experiences with the State Farm customer service!"
We responded:
"Hi Caitlin, we are so thrilled to have such positivity regarding our office and for your kind words recognizing Rachel's efforts to provide you with the customer care that you deserve! Thank you, Diane Ronnebaum"
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Beanz Baxter

March 25, 2024

5  out of  5
rating by Beanz Baxter
"Did not know i had reviewed and put 1 star. Ive never been here was a total mistake."
We responded:
"Hello Beanz, thank you for the star review!! Thank you for brightening up our day with the 5 Stars review, it means the world to us!! Diane Ronnebaum"
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Clarissa Marshall

March 15, 2024

5  out of  5
rating by Clarissa Marshall
"Always polite when I talk to them."
We responded:
"Thank you Clarissa, for your wonderful Google review and for thanking the time to share your positive experience, it means the world to us!"
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jairo fernandez

February 29, 2024

5  out of  5
rating by jairo fernandez
"This place is helpful and after comparing 3-4 insurance offices this was the place with the most competitive pricing"
We responded:
"Hi Jairo, thank you for the wonderful 5 stars review and for choosing us as your agency! We truly appreciate your business! Thank you, Diane Ronnebaum"
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Jose Sosa

February 28, 2024

5  out of  5
rating by Jose Sosa
"Diane and her team have been there for me and my family. Friendly and professional personal I’m in good hands 🙃🙂"
We responded:
"Hola Jose, thank you so much for taking the time to share your experience with us! We are honored to have earned your family's trust over the years and we look forward to doing so for many more years to come!! Thank you, Diane Ronnebaum"
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Salvador Olivares

February 27, 2024

5  out of  5
rating by Salvador Olivares
"I’ve had State Farm for about 8 years now. I have worked with Dianne office for years. Super easy to work with and always excellent customer service. Kenneth is the main agent I work with, great overall."
We responded:
"Hi Salvador, thank you for the outstanding review and for recognizing Kenney's efforts to provide you with the customer care that you deserve! We are lucky to have him in our team! Thanks, Diane Ronnebaum"
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Shea Stone

February 9, 2024

5  out of  5
rating by Shea Stone
"Great customer service. Always responds immediately and are always there for you. I love it here."
We responded:
"Hi Shea, thank you for the feedback and the 5 star review! Diane Ronnebaum "
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Jotham Manglicmot

January 24, 2024

5  out of  5
rating by Jotham Manglicmot
"Overall really love working with this insurance office. I work with Kristi and Asia and they are both exceptional at helping with my car insurance needs. Asia is always super helpful and upbeat when I bother her with questions. Probably not going to change car insurance because of the great customer service."
We responded:
"Thank you Jotham, for your kind words and loyalty! "
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Silvia Naranjo

January 12, 2024

5  out of  5
rating by Silvia Naranjo
"Muy amable gracias por su ayuda"
We responded:
"Hi Silvia, thank you for your kind words, we truly appreciate it and for the 5 stars review! Diane Ronnebaum "
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2shellrock

January 7, 2024

5  out of  5
rating by 2shellrock
"I have been a member of State Farm in Chino for years and they have always been very friendly and helped me with simple issues to helping me handle an accident. Thank you!"
We responded:
"Thank you for the 5 star review! We greatly appreciate your loyalty! Thank you, Diane Ronnebaum"