State Farm® Insurance Agent Diane Ronnebaum
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Whitney Manning
March 26, 2025
5
out of
5
rating by Whitney Manning
"My family and I have been insured with State Farm for many many years, Diane has always been such a pleasure as well as her staff to work with. Extremely prompt and quick as well as effective responses and help with anything I’ve needed! We have grown our insurance from not just car insurance but homeowners insurance and rental insurance and anything you could imagine! I highly recommend Diane and her staff. You will not be disappointed."
We responded:
"Thank you for the wonderful review, Whitney! And for taking the time to share your positive experience with our agency and our amazing team! We truly appreciate your kind words! We are honored to have earned your family's trust, over the years and we look forward to doing so for many years to come! Thank you, Diane Ronnebaum "
Andrew Martinez
March 20, 2025
5
out of
5
rating by Andrew Martinez
"They are always nice and respectful when talking to you I have never had a problem with them. When ever I have questions they are quick to respond."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jose Gonzalez
February 28, 2025
1
out of
5
rating by Jose Gonzalez
"Sad to say this was not a good experience, I truly was hoping the agency was looking after my best interest but no. I understand a business have to make a profit nevertheless not confirming the proper information and overcharging is not a good policy to keep customers. Truly a black eye for this agency and State Farm for allowing such practices."
We responded:
"Jose, I truly apologize for any inconvenience and for your experience with my office. Your feedback is important to us. My name is Diane Ronnebaum the agent and I can assure you we pride ourselves in the service of our customers. If you feel your questions are not being answered, you can always ask for me. My agency team members always strive to provide the customer care that you deserve. Please feel free contact me so we can discuss what went wrong and find a resolution. We're dedicated to improving our insurance service. Thank you, Diane Ronnebaum "
Matthew R
February 10, 2025
5
out of
5
rating by Matthew R
"Diane and Rachel were able to provide me with quotes and help me add my family members to my account faster than I could've expected. All done within a day. They were incredibly responsive and got back to me quickly which I appreciated because of my odd work schedule. The prices were great and the coverage a great value. Thanks again for all the help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Joseph Sanford
February 5, 2025
5
out of
5
rating by Joseph Sanford
"Rachel was most helpful. She answered all my questions and took care of my renewal quickly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and for your kind words in recognizing Rachel, she is amazing! If you need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Marianita Lopez
January 31, 2025
5
out of
5
rating by Marianita Lopez
"Muy eficientes y amables, Rachel me atendió en español y muy amablemente si pudiera dar más estrellas lo haría."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Retta Diaz
January 28, 2025
5
out of
5
rating by Retta Diaz
"Friendly staff! Fast , efficient service!! Easy to reach someone for a quote! I recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Gustavo Avelar
November 21, 2024
5
out of
5
rating by Gustavo Avelar
"Great customer service."
Ken Cheng
November 20, 2024
5
out of
5
rating by Ken Cheng
"Great service with prompt response and always provide additional options helping me to save insurance premium"
jenny valdes
November 7, 2024
5
out of
5
rating by jenny valdes
"Very good service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
MARIBEL GARCIA
October 16, 2024
5
out of
5
rating by MARIBEL GARCIA
"I have been with State Farm forever, and the their service, attentiveness to my family needs have always been the best, fast and reliable. I always get all my questions answered with the utmost respect and great Customer Service ."
We responded:
"Thank you so much for the amazing feedback, Maribel! It is always great to hear that our personal touch sets us apart! We truly appreciate your kind words! We are honored to have earned your family’s trust over the years and we look forward to doing so for many years to come! Thank you, Diane Ronn"
Efrain Palacios
October 2, 2024
5
out of
5
rating by Efrain Palacios
"Amazing staff and great customer service. All of our concerns were addressed. Thank you"
We responded:
"Hello Efrain, Thank you so much for the wonderful review and for your kind words, it truly means so much to us! Thank you, Diane Ronnebaum"
MY Ultrasound
September 25, 2024
5
out of
5
rating by MY Ultrasound
"Great service provider and excellent customer service...A plus"
We responded:
"Donald, thank you for the wonderful review! It is always our pleasure to be able to assist you and your kind words truly make our day! Thank you, Diane Ronnebaum "
Juanita Pinion
September 24, 2024
5
out of
5
rating by Juanita Pinion
"I wish to thank you for the kindness that your customer service worker Kenny helped me with today. I am a senior citizen and not that great at my technical bills. He helped me with the entire bill and I was very happy with the results"
We responded:
"Hello Juanita. Thank you so much for the wonderful review and for the very kind words in recognizing Kenney in providing you with the customer care that you deserve! We are so blessed to have him in our team! Thank you, Diane Ronnebaum "
Ismael Sanchez
September 18, 2024
5
out of
5
rating by Ismael Sanchez
"Great service"
We responded:
"Hi Ismael, thank you for the wonderful google review and for your kind words! "
Tom Bruder
August 29, 2024
5
out of
5
rating by Tom Bruder
"Complete fast service. Answered my questions instantly and solved my issue rapidly. Great staff"
We responded:
"Tom, thank you so much for the wonderful google review!! We greatly appreciate your kind words!!!"
Ricardo Castillo
August 29, 2024
5
out of
5
rating by Ricardo Castillo
"Very helpful to know about my insurance, she helped me out with my insurance."
We responded:
"Hi Recardo, thank you for the wonderful google review and for your feedback! "
Michelle Turpin
August 14, 2024
5
out of
5
rating by Michelle Turpin
"I had questions regarding my policy and Rachael was able to answer my questions and even save me some money, very polite and professional Thank you Rachael and Statefarm"
We responded:
"Thank you so much for the amazing feedback, Michell! It is always great to her that our personal touch sets us apart. Providing that extra touch is so important to our office, and we thank you for placing your trust in us!! Thank you, Diane Ronnebaum"
Carlos Sanchez
July 24, 2024
5
out of
5
rating by Carlos Sanchez
"Very helpful and polite"
We responded:
"Hi Carlos, thank you so much for the amazing 5 stars review and your feedback! We truly appreciate it!! Thank you, Diane Ronnebaum"
Zachary Zabayle
July 24, 2024
5
out of
5
rating by Zachary Zabayle
"Diane and her team, especially a young man named Kenneth, have Given me impeccable customer service. There is a sincerity and kindness in his communication that puts me at ease. He is someone to keep and someone to promote. I wish him the best. And I also Wish Diane and Everyone on her team The Absolute best."
We responded:
"Hello Zachary, thank so much for taking the time to share your experience with our agency and for the kind words specifically for recognizing Kenney and my team for their efforts to provide you with a friendly, professional and thorough customer care! We truly appreciate you and your business!! Thank you, Diane Ronnebaum"
Veronica Rodriquez
July 3, 2024
5
out of
5
rating by Veronica Rodriquez
"Spoke to Rachel she was awesome very helpful."
We responded:
"Thank you so much Veronica for giving us 5 stars review! And for your kind words in recognizing Rachel's efforts to provide you with the customer care that you deserve! We truly appreciate your business! Thank you, Diane Ronnebaum"
Mark Mejia
June 2, 2024
5
out of
5
rating by Mark Mejia
"Great service, answered my every question with a positive attitude. Highly recommend!!! Got me insurance real quick! Thank for you for everything"
We responded:
"A big shoutout to Mark for brightening up our day with this kind Google review! And for taking the time to share your positive experience, it means the world to us!! Thank you, Diane Ronnebaum!"
Jeanneathe Castellanos
May 16, 2024
5
out of
5
rating by Jeanneathe Castellanos
"This office has a great customer service."
We responded:
"Hi Jeanneathe, thank you for your kind words and for the 5 stars review!!"
Wardo Gomez
May 6, 2024
5
out of
5
rating by Wardo Gomez
"Great service and helpful agents 👍🏼"
We responded:
"Thank you Wardo, for your kind words and review! We truly appreciate it!!"
Caitlin Rolle
April 13, 2024
5
out of
5
rating by Caitlin Rolle
"Rachel was extremely helpful! I was calling to have some details on my policy document changed, and she helped me in a matter of seconds! She also emailed the document to me very quickly. I always have great experiences with the State Farm customer service!"
We responded:
"Hi Caitlin, we are so thrilled to have such positivity regarding our office and for your kind words recognizing Rachel's efforts to provide you with the customer care that you deserve! Thank you, Diane Ronnebaum"